WE STAND BEHIND OUR PRODUCTS WITH A “NO QUESTIONS, HASSLE FREE” REPLACEMENT.

“Return any defective device to the distributor it was purchased from, for a no questions, hassle free replacement.”

Our Exclusive 1 Year Warranty, Extends to 2 Full Years

For Our GOLD STAR DEALERS.

The following product return conditions apply:

  1. Applies to transmitters purchased from VirtuAlarm® or any of it’s authorized distributors in the U.S. or Canada.
  2. Warrantied transmitter must be replaced with a similar model transmitter at alarmed premises.
  3. Warrantied transmitter must be shop tested with a VirtuAlarm® technician over the phone, by calling (1-800-681-6791).
  4. Upon confirmation of transmitter defect, VirtuAlarm® will provide you with a return authorization number.
  5. Complete the form below, entering the return authorization number when requested and print off a copy.
  6. Return the transmitter to the same location you purchased it, with a copy of the completed form below to receive a replacement.

FAILURE TO FOLLOW ANY OF THESE STEPS WILL VOID PRODUCT WARRANTY

Are you a VirtuAlarm® GOLD STAR Dealer?

If you have 100 or more accounts with VirtuAlarm® or Subscribe to a Multi-User M2M ALL ACCESS M2M PORTAL, your a GOLD STAR Dealer!

 

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