VirtuAlarm® Standard Dealer Fees
Click for -> Affiliate Dealer Fees
One-Time Setup/Activation Fees:
- New Dealer/Partner Setup fee: $9.95
- All Device Activation fees: $5.95
- Express Device Activation fee: $29.95
Recurring Service Fees:
M2M 3G (NON-LTE) Prepaid Monthly Base Fee: $2.50 mo. (Rate to increase by $1.00 on 02/01/2022)
M2M 4G (NON-LTE) Pre-paid Monthly Base Fee: $2.50 mo. (Rate to increase by $1.00 on 02/01/2022)
All other Devices Base Fees: $2.50 Pre-paid Monthly only.
Dealer/Partner Monthly Membership fee: $5.00.
- ipAlarm w/Total Control®: Base Fee Only.
- ipAlarm w/Express®: Base Fee Waived. (FREE)
- M2M 3/4G w/ Total Control®: Base Fee. (+$1.00 starting 02/01/2022)
- M2M 4G-LTE w/ Total Control®: Base Fee + $1.00 LTE Add-on fee.
- M2M 5G-LTE w/ Total Control®: Base Fee + $1.00 LTE Add-on fee.
- M2M CDMA Verizon w/ Total Control®: Base Fee + $3.00 CDMA Verizon Add-on fee.
- M2M MoQ3 LTE+IP w/ Total Control®: Base Fee + $4.00 LTE/IP Add-on fee.
- M2M MoQ3 UL FIRE LTE+IP w/ Total Control®: Base Fee + $8.00 UL FIRE LTE/IP Add-on fee.
- PSTN, identified by Caller ID®: Base Fee Only.
- PSTN, identified by 4-digit Account Number®: Base Fee Only.
- AlarmMail®: Base Fee Only.
- NurseCall/VA200NC®: Dealer Base Fee + $2.95 Nurse Call Add-on fee.
- AlarmNet® for LESS®: Base Fee + $1.00 min. + AlarmNet C.S. Costs.
Customer / Dealer Signal Notification Services:
- V-NOTIFY®: Included Free w/Total Control. <- Notify up to 10 users by APP,SMS of Alarm events as they are sent to your Central Station.
- I-NOTIFY®: Included Free w/Total Control. <- Notify up to 10 users by APP,SMS & IVR of Alarm events, if not cancelled, they’re are sent to your Central Station.
- D-NOTIFY®: Included Free w/Total Control. <- DIY Monitoring – Notify up to 10 users of Alarm events by SMS to ‘one-click- call” their local 911 center.
- T-NOTIFY®: Included Free w/Every Customer Account. <- NEW: Techs/Installers can test alarm signals directly into their mobile phone in real-time.
- iPHONE® APP: Included Free w/Total Control. <- Download free at Apple Store
- Android® APP: When Available, Included Free w/Total Control. <- Download free at Google when available.
Alarm Signal Forwarding Service Fees:
- IP/C.S. NETWORK: Included Free (Requires Central Station to be a VirtuAlarm® Central Station Partner.)
- PSTN – TOLL FREE: Included Free (Used to forward signals to your alarm receivers 800#, if your Central Station is not a VirtuAlarm® Central Station Partner.)
- PSTN – DIRECT DIAL: +$2.00 mo. (Used to forward signals to your alarm receivers local#, if your Central Station is not a VirtuAlarm® Central Station Partner.)
Optional Communication Service Fees:
- Inbound Toll Free PSTN Receiver line: $1. 00 (VirtuAlarm® accepts CID signals sent over a phoneline into our Virtual Toll Free Receiver line.)
- Non-Alpha PSTN Receiver line: Included Free (VirtuAlarm® accepts CID signals sent over a phoneline into our Virtual Local Receiver line.)
- UL FIRE processing platform: $3.00 (Required for any Fire account that needs to meet UL Fire standards.)
- M2M Download Modem Stick: Base Fee + $15.00 (Allows for unlimited upload/downloading of panels over the cellular connection using alarm panels software.)
Optional Service Fees:
- VirtuAlarm® APP: Included Free
- Video Link: Included Free
- Remote Arming: IPAlarm w/Total Control: Included Free
- Remote Arming: M2M Services: Included Free (Requires Dealer have a M2M Private portal.)
- Dealer M2M Private Portal: $5.00 (Allows for unlimited number of M2M devices to allow remote arming/disarming + diagnostic features.)
- M2M Dealer Multi-User Private Portal: $10.00 (Same as Private Portal, but allows for multiple users.)
Our Billing Policy:
- Unless arraigned in advance with VirtuAlarm® for direct billing, all fees will be charged to the Dealers credit card on file as they are created.
- Any device setup fees will be charged upon activation, plus the first 2 months of services, with no pro-rating. (VirtuAlarm® bills 1 month in advance.)
- All devices shall be re-billed on the 1st of the month, each new calendar month, for the next month in advance and is non-prorated or refundable.
- All devices shall be continuously be re-billed until such time the Dealer DELETES the Customer account with the associated device in their dashboard.
- Delayed billing by credit card requires all unpaid fees and newly generated monthly fees to be calculated and paid in full on the 1st day of each month.
- Delayed direct billing requires all unpaid fees and newly generated monthly fees to be calculated and invoiced net 15, to the Partner by the 5th day of the month.
- Any past due account may charged a $15.00 late fee after the 15th of the month.
- Any past due account 30 days or more may be suspended and require full payment plus a $5.95 per account, minimum $25.00 reactivation fee.
- All services and pricing subject to change with a 30-day notice.
- Any billing errors must be reported to VirtuAlarm® by Dealer within 90 days of occurrence.
- VirtuAlarm has the right to re-bill Dealer up to 90- days after any billing error may be discovered.
- Express service signals must be sent to a VirtuAlarm partner Central Station over the C.S. Network.
- Express service includes C.S. network forwarding of medical, fire, panic and burglar alarm signals only. (See Express Signal Filter.)
- Express services logs all openings, closing, tests, trouble or supervisory signals in VirtuAlarm® history.
- Express Service does not include any UL Fire, V-Notify, I-Notify or D-Notify, SMS, IVR, Smart Phone or End-user services or access.
- AlarmNet® for Less pricing based on total number of AlarmNet accounts using AlarmNet360 with a minimum of 25 accounts. Dealer required to reimburse VirtuAlarm® for their monthly wholesale AlarmNet360 fees plus a service fee. A security deposit equal to 100% of the Dealers monthly wholesale fees billed through AlarmNet 360 shall be held by VirtuAlarm®. Then, each month a fixed amount will be charged to Dealers payment source with semi-annual adjustments. (Contact a representative for full details.)