Most questions on our products can be found in this Product Support & FAQ section.
If not, then please send questions to firstname.lastname@example.org for us to respond.
Q: What alarm panels can I use with the IPalarm or the M2M line of transmitters?
A: Virtually every new or existing professional alarm panel on the market.
Q: How are your transmitters able to work on all those alarm panel brands?
A: Both the IPalarm and M2M transmitters connect to the Tip and Ring of any alarm panel to re-transmit signals.
Q: What alarm formats can be used?
A: Currently VirtuAlarm can only process Contact ID format. However, we are adding 3/1, 4/2 and high speed formats to the IPalarm by mid- 2019.
Q: How can I get support on IPalarm devices?
A: We offer a support page for the IPalarm on our website, or you can visit www.IPalarm.com , call them at 1-800-965-2693 or send them an email at: email@example.com
Q: How can I get support on M2M devices?
A: We offer a support page for all the M2M devices on our website, or you can visit www.IPalarm.com , call them at 1-800-403-7029 or send them an email at:firstname.lastname@example.org