VirtuAlarm® services.

(Wholesale Dealer / Partner Pricing)

DEALER / PARTNER FEES

  • New Dealer/Partner Setup/Activation fee: $9.95 (Includes first to months Membership fee.)
  • Monthly Dealer/Partner fee: $5.00. (After first 2 months.)
  • Standard Device activation fee: $9.95.  (Includes first 2 months Total Control® services.)
  • Express Device activation fee: $29.95. (Requires no monthly fees.)

SPECIAL TRANSMITTERS / SERVICES 

  • IPAlarm – Express service:  FREE/$0.00
  • M2M – 3G/4G: – Express service:  FREE/$0.00 
  • ALARMNET® Fort Less: $1.00+ 

TRANSMITTERS / DEVICES with TOTAL CONTROL® FEES

(Includes any VirtuAlarm® platform re-transmitted using a Toll Free receiver number or C.S. Network.)

  • IPAlarm – Total Control®: $2.00
  • M2M – 3G/4G – Total Control®:  $2.00
  • M2M – 5G/LTE – Total Control®:  $3.00
  • M2M – 5G/LTE Verison/ATT – Total Control®:  $4.00
  • M2M – MQ03-IP/CELL – Total Control®:  $6.00
  • M2M – MQ03-IP/CELL/ULFIRE – Total Control®:  $10.00
  • PSTN -identified by CALLER ID – Total Control®:  $2.00
  • PSTN – identified by ACCOUNT NUMBER – Total Control®::  $2.00
  • ALARMMAIL – Total Control®:  $2.00
  • V-PANEL:  AVAILABLE SOON.
  • ALARMNET® – Total Control®:  $10.00 

CUSTOMER NOTIFICATION SETTINGS

(Included in Total Control® services.)

  • V-NOTIFY: $0.00
  • I-NOTIFY: $0.00
  • D-NOTIFY: $0.00
  • SMS / IVR: $0.00
  • Smart Phone / USER Access: $0.00

ALARM SIGNAL SETTINGS

(Included in Total Control®.)

  • C.S. NETWORK – SIGNAL FORWARDING: $0.00
  • PSTN – TOLL FREE – SIGNAL FORWARDING: $0.00

OPTIONAL COMMUNICATION SERVICES

  • Inbound Toll Free PSTN receiver line use: $1. 00
  • Non-Alpha PSTN inbound account number use: $1.00
  • UL FIRE processing platform: $3.00
  • M2M DOWNLOAD MODEM: $15.00
  • M2M DEALERS PRIVATE PORTAL: $5.00

ADDITIONAL OPTIONAL SERVICES

  • VirtuAlarm® APP: $0.00
  • VIDEO LINK: $2.00
  • REMOTE ARMING: IPAlarm – Total Control: $0.00
  • REMOTE ARMING: M2M Services: $0.00
  • M2M DEALER PRIVATE PORTAL: $5.00 (Required for remote arm/disarming of M2M devices.)
  • M2M DEALER MULTI-USER  PRIVATE PORTAL: $10.00
  • IPAlarm – Express: Adding any optional service changes plan to IPAlarm – Total Control: $2.00
  • PSTN – DIRECT DIAL – SIGNAL FORWARDING: $2.00

BILLING POLICY

  • Unless arraigned in advance with VirtuAlarm® for direct billing, all fees will be charged to the Dealers credit card on file as they are created.
  • Any fees for the device setup will be charged upon activation, plus the first two months of services,  with no pro-rating.
  • From that point forward, until the device has been deactivated / deleted from the dealers dashboard, all future fees will be billed 30 days in advance.
  • Delayed billing by credit card requires all fees for the prior month, plus the new months fees top be charged to the credit card on file on the first day of the month.  
  • Delayed direct billing requires all fees for the prior month, plus the new months fees to be invoiced net 15, to the Partner on the first day of the month.
  • Any past due Dealer account may be suspended by VirtuAlarm® and require a $5.95 per account, minimum $25.00 reactivation fee. 

SERVICE TERMS

  1. All services and pricing subject to change with a 30 day notice. 
  2. Any billing errors must be reported to VirtuAlarm® by Dealer within 90 days of occurrence.
  3. VirtuAlarm has the right to re-bill Dealer up to 90- days after any billing error may be discovered.
  4. Express service signals are sent to a VirtuAlarm partner Central Station over the C.S. Network.
  5. Express service includes C.S. network forwarding of medical, fire, panic and burglar alarm signals only. (See Express Signal Filter.)
  6. Express services logs all openings, closing, tests, trouble or supervisory signals.
  7. Express Service does not include any UL Fire, V-Notify, I-Notify or D-Notify, SMS, IVR, Smart Phone or End-user services.
  8. AlarmNet® for Less pricing based on total number of AlarmNet accounts using AlarmNet360 with a minimum of 50 accounts. Dealer required to reimburse VirtuAlarm® for their monthly wholesale AlarmNet360 fees plus a service fee.  A security deposit equal to 100% of the Dealers monthly wholesale fees billed through AlarmNet 360 shall be held by VirtuAlarm®. Then, each month a fixed amount will be charged to Dealers payment source with semi-annual adjustments.  (Contact a representative for full details.)