VirtuAlarm® services price list.

(Affiliate Dealer / Partner pricing)

One-Time Setup/Activation Fees:

  • New Dealer/Partner Setup fee: $9.95
  • Standard Device Activation fee: $4.50
  • Express Device Activation fee: NOT AVAILABLE TO AFFILIATES

DEALER / PARTNER FEES

  • Subscriber Monthly Base Withholding: $8.95 per Month.
  • Dealer/Partner membership fee: $5.00 (First two months free.)
  • Central Station Setup Fee: $4.50 per Setup or update. 

TRANSMITTERS / DEVICES with TOTAL CONTROL® FEES

  • ipAlarm – Total Control®: Included FREE
  • M2M – 3G/4G – Total Control®:  Included FREE
  • M2M – 5G/LTE – Total Control®:  + $1.00 
  • M2M – 5G/LTE Verison/ATT – Total Control®:  + $3.00 
  • M2M – MQ03-IP/CELL – Total Control®:  + $4.00 
  • M2M – MQ03-IP/CELL/ULFIRE – Total Control®:  + $8.00 
  • PSTN -identified by CALLER ID – Total Control®: Included FREE
  • PSTN – identified by ACCOUNT NUMBER – Total Control®:  Included FREE
  • ALARMMAIL – Total Control®:  Included FREE

CUSTOMER NOTIFICATION SETTINGS

  • V-NOTIFY: Included FREE
  • I-NOTIFY: Included FREE
  • D-NOTIFY: Included FREE

ALARM SIGNAL SETTINGS

  • C.S. NETWORK – SIGNAL FORWARDING: Included FREE

OPTIONAL COMMUNICATION SERVICES

  • Inbound Toll Free PSTN receiver line use: $1. 00
  • Non-Alpha PSTN inbound account number use: $1.00
  • UL FIRE Platform: $3.00
  • M2M DOWNLOAD MODEM: $15.00
  • M2M DEALERS PRIVATE PORTAL: $5.00

ADDITIONAL OPTIONAL SERVICES

  • VirtuAlarm® APP: FREE
  • VIDEO LINK: FREE
  • REMOTE ARMING: ipAlarm – Total Control: FREE
  • REMOTE ARMING: M2M Services: FREE
  • M2M DEALER PRIVATE PORTAL: $5.00 
  • M2M DEALER MULTI-USER  PRIVATE PORTAL: $10.00
  • THIRD PARTY NON-VirtuAlarm® DEVICE BASE FEE $10.00
  • THIRD PARTY NON-VirtuAlarm® BRONZE (ARM/DISARM) FEE +$5.00
  • THIRD PARTY NON-VirtuAlarm® SILVER (BRONZE + LIGHTS etc.) +$10.00
  • THIRD PARTY NON-VirtuAlarm® GOLD (SILVER + VIDEO.) +$15.00
  • THIRD PARTY NON-VirtuAlarm® STAND ALONE VIDEO ONLY  +$15.00
  • THIRD PARTY NON-VirtuAlarm® UL FIRE DEVICE FEE $18.00
  • RESIDENTIAL/COMMERCIAL TEST SIGNAL LOGGED IN VIRTUALARM: $1.00
  • RESIDENTIAL/COMMERCIAL TEST SIGNAL LOGGED IN CENTRAL STATION: $2.00
  • RESIDENTIAL/COMMERCIAL TEST SIGNAL PROCESSED IN CENTRAL STATION: $3.00
  • RESIDENTIAL/COMMERCIAL OPEN/CLOSE SIGNALS LOGGED IN VIRTUALARM: $2.00
  • RESIDENTIAL/COMMERCIAL OPEN/CLOSE SIGNALS LOGGED IN CENTRAL STATION: $5.00
  • RESIDENTIAL/COMMERCIAL OPEN/CLOSE SIGNALS PROCESSED IN CENTRAL STATION: $15.00
  • RESIDENTIAL CENTRAL STATION PROCESSED TROUBLE ZONES $1.00 ea.
  • RESIDENTIAL CENTRAL STATION PROCESSED SUPERVISORY ZONES $1.00 ea.
  • RESIDENTIAL CENTRAL STATION PROCESSED NOTIFY ZONES $1.00 ea.
  • COMMERCIAL BURGLARY CENTRAL STATION PROCESSED TROUBLE ZONES $1.00 ea.
  • COMMERCIAL BURGLARY CENTRAL STATION PROCESSED SUPERVISORY ZONES $1.00 ea.
  • COMMERCIAL BURGLARY CENTRAL STATION PROCESSED NOTIFY ZONES $1.00 ea.
  • RESIDENTIAL/COMMERCIAL BURGLAR ALARM AREAS 002 through 999: $5.00 each.
  • NON-UL COMMERCIAL FIRE ACCOUNTS: $5.00
  • COMMERCIAL UL FIRE (NFPA 72) ACCOUNTS: $10.00
  • COMMERCIAL FIRE ALARM AREAS 002 through 999: $1.00 each.

BILLING POLICY

  • Each month, the Subscriber is charged for their pre-set fees based on the Dealers input. 
  • A Base fee of $8.95 on each Subscriber account it automatically withheld starting the first month the account was entered by the Dealer.
  • VirtuAlarm® performs routine audits on all newly added accounts and will adjust the base fee withheld should the account be found to have any optional services.
  • VirtuAlarm® has the right to back charge up to a full year on any previously uncharged optional services once they are discovered.
  • Affiliate may request a future withholding adjustment should they make any system changes to remove optional services they are being charged/withheld for.
  • All PAID Subscriber fees above the withholding fee for each account shall be posted to the Dealers “Billing Ledger” where it can be reviewed 24/7.
  • Any FAILED payments shall show in the “Billing Ledger”, and not be credited to the Dealer until such time that they have become a “Completed Payment”.
  • Any Subscriber account past due 10 days will be charged a late fee by VirtuAlarm®.
  • Any Subscriber account past due 30 days will be charged directly to the Dealer, but will be reimbursed should the Subscriber bring their account up to date.
  • Should the Affiliate not have enough funds collected to pay for any withholding total, the outstanding fees will be charged to the Dealers payment source directly.
  • All funds accumulated in the Affiliates Billing Ledger shall be paid to the Affiliate through PayPal using their email of record when the Affiliate requests a payout by calling Ben Price at 1-888-647-7512 and when the funds accumulated in the Affiliates Billing Ledger exceeds $300.00.

TERMS

  1. All services and pricing subject to change with notice. 
  2. Any billing errors must be reported to VirtuAlarm® by Dealer within 90 days.
  3. VirtuAlarm has the right to re-bill up to 90- days after any billing error may be discovered.
  4. VirtuAlarm has the right to back-charge up to 1 year for unbilled services on new or changed accounts.